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SEM Specialist / Digital Marketing Analytics


Availibility: Available
Date Posted: Jan 29, 2010
Location: Chicago, IL
Resume: Results-driven Paid Search Manager proficient in servicing A-level, Fortune 100 clients such as Bank of America, Federal Express, Dell, and Hewlett-Packard. Highly skilled and practiced at all touchpoints of account and campaign management, with an ability to communicate big-picture marketing concepts as well as complex technical details to audiences of any knowledge level. Proactive leader who never settles for the status quo, leveraging technology and demonstrated SEM/SEO expertise to meet increasing revenue goals and drive customer satisfaction.

Seeking a dynamic and growth-oriented career with an employer focusing on the use of cutting-edge technology to analyze Digital Marketing trends and maximize account performance via automation.

CORE MANAGEMENT EXPERIENCE

RESOLUTION MEDIA, Chicago, IL 2006 to 2009
A Global Search Engine Marketing Agency specializing in Strategic Planning and Execution of both Paid and Natural Search solutions, with media billings exceeding $150MM annually.
________________________________________
PAID SEARCH MANAGER (9/2008 - 11/2009) – In addition to responsibilities of prior roles
• Continually monitored account performance, manipulating structure, bids, ad copy, daily spending caps, and many other variables to optimize and maximize returns.
• Developed customized internal and client-facing reports for weekly delivery, highlighting key insights and providing ‘next-step’ recommendations for both short and long-term success.
• Executed all stages of the client transition cycle, from opening engine IO’s and orchestrating complete account restructures, to benchmarking performance, pacing budgets, and off-boarding accounts.
• Strengthened client relationships during weekly calls to discuss performance, address client inquiries, and review upcoming account initiatives.

PRODUCTION SPECIALIST (4/2008 - 9/2008) – In addition to responsibilities of prior role
• Acted as a mentor to new hires, providing guidance and training on SEM methodology as well as industry tools and technologies.
• Composed and disseminated expanded role definitions, responsibilities, and procedural standards for the entire Production team.
• Identified and acted upon expansion opportunities within appropriate media channels to drive overall return on investment.

PRODUCTION COORDINATOR (11/2006 - 4/2008)
• Utilized online and offline tools to determine natural search optimization opportunities, and perform competitive analyses.
• Launched, maintained, and updated paid search campaigns on first and second tier search engines, often incorporating the use of third-party management tools and platforms.
• Planned, created, and launched paid search copy and tightly themed keyword lists to meet clients’ ever-changing needs.


THE NORTHERN TRUST COMPANY, Chicago, IL 2004 to 2006
A global leader in Asset Management, Asset Servicing, Wealth Management, and Banking, with revenue exceeding $5B annually. ________________________________________
PORTFOLIO ACCOUNTING ANALYST (4/2005 - 11/2006)
• Conferred with clients to customize accounting products to their needs and troubleshoot errors.
• Generated client-specific reports via multiple media and ensured timely delivery.
• Served as project lead on company-wide initiative to modernize account audit and archival processes.

TAX ANALYST (11/2004 - 4/2005)
• Carefully reviewed clients’ financial transactions and made corrections when necessary to ensure accurate classification of assets.
• Consulted with professionals from relevant partner areas to efficiently solve account issues.
• Created, quality-checked, and mailed final tax documents to meet client deadlines.

CORE MANAGEMENT KNOWLEDGE

SEARCH MARKETING API’S
• Ask.com • Microsoft AdCenter • Business.com
• Yahoo! Search Marketing (Certified) • Google AdWords (Certified) • Yahoo! Search Submit Pro (Certified)
• Google Local Business Center

SEM PLATFORMS & TOOLS
• Atlas Search • Google Analytics • Live Search Webmaster Center
• DART for Advertisers [DFA] • Google Webmaster Tools • Microsoft adCenter Editor Beta [ACE]
• DART Search • HBX Analytics • Omniture Search Center
• Google Adwords Editor

RESEARCH TOOLS
• AdGooroo (Certified) • GSiteCrawler • Microsoft Advertising Intelligence
• comScore • Keyword Discovery • Yahoo! Site Explorer
• Google Insights for Search

EDUCATION

THE UNIVERSITY OF CONNECTICUT, Storrs, CT 8/2000 to 5/2004
COLLEGE OF LIBERAL ARTS AND SCIENCES
• Degree: Bachelor of Arts (BA), Psychology
• GPA: 3.4 / 4.0 - Major field GPA: 3.7 / 4.0

CITY UNIVERSITY, London, England 8/2003 to 12/2003
STUDY ABROAD PROGRAM
• Traveled extensively throughout Europe, to countries including: Germany, Italy, The Netherlands, Scotland, and Spain.
• Cultivated a greater appreciation for both the classical and modern arts as well as international culture.

HONORS & ACHIEVEMENTS

• Dean’s List student, final six semesters – Graduated Cum Laude
• 2003 New England Scholar
• Center for the Ecological Study of Perception and Action – Undergraduate Research Assistant
• Phi Sigma Pi National Honor Fraternity – Beta Pi Chapter (pledge class treasurer, 03/03)
• Psi Chi National Honor Society in Psychology – UConn Chapter

INTERESTS & ACTIVITIES

• DJing electronic/dance music • Carpentry • Cycling (mountain and road)
• Computing, gaming, & electronic gadgetry • Photography • Domestic & International Travel
Education &
Certifications:
BA, Psychology - University of Connecticut (2004)

• Google AdWords (Certified)
• Yahoo! Search Marketing (Certified)
• Yahoo! Search Submit Pro (Certified)
• AdGooroo (Certified)
# Years of Web Analytics Experience: 3
# Years of SEM Experience: 3
# Years of SEO Experience: 3
Expert skills / experience in: Paid Search Management (SEM) & Analytics
Proficient skills / experience in: Organic Search Management (SEO) & Analytics
Contact for Availibility: contractor@iqworkforce.com
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